uDrop is a shared parcel locker network, which means that different partner – uDrop friends deliver parcels to our parcel lockers. That is why you will receive the fastest help by contacting the specific parcel carrier directly.
If you have questions about parcel delivery, pickup, return, PIN code, or any other parcel-related matters, please contact the parcel delivery company that handled your parcel.
To help the partner – uDrop friend assist you faster, please remember to include the following in your message:
parcel tracking number
sender and recipient contact details
parcel locker name and address
uDrop partner-friend customer support contacts:
Unisend – info@unisend.lv; +371 626 00600
Venipak – helpdesk.lv@venipak.com; +371 6601 6601
SmartPosti – klientuapkalposana@smartposti.com; +371 67815914
If your question is related to the uDrop parcel storage service, please contact our team at info@udrop.lv.